Patrick Fitzgerald is allowed to check out their spouse for four hours an after questioning the standard of care given to her week.
A PERSON who was simply kept frustrated over lapses in care at their wife’s HSE-run house had their viewing time reduced as he raised issues to senior staff.
Patrick Fitzgerald, whoever wife Anne is a resident in Cherry Orchard Hospital in Dublin, is just permitted to check out her for four hours an after questioning the standard of care given to her week.
Their experience will feature in A rte that is new investigates in to the HSE’s ‘Your Service Your Say’ feedback programme set to broadcast today on Prime Time.
The insurance policy encourages clients and their own families and friends comment or grumble towards the HSE concerning the care provided to them.
But inspite of the nationwide Healthcare Charter, which encourages the insurance policy, stating that the feedback of clients, their carers and families things, the documentary purports showing a various reality.
The research features stories from Cherry Orchard Hospital in Dublin, St Patrick’s Hospital in Waterford and Cappahard Lodge Nursing Home in Ennis, Co Clare, using the five instance studies having much in typical.